Mapped, built,and run.
Three steps, in order. We learn the operation before we build, deliver it in phases, then stay to run it. Nothing old gets switched off until the new version has run beside it.
Map
Before building anything, PRIMARIS sits with the crews and the office, traces every renewal, document, and handoff, and audits what already exists, including the insecure cloud drives and aging machines, to map what works and what is breaking.
- Sit with the crews and the office.
- Trace every renewal, document, and handoff.
- Audit the insecure cloud drives and aging machines.
- Map what works and what is breaking.
Build
Custom software and self hosted infrastructure are built around the real workflow and delivered in four phases, install first, so the office is working in it from the first weeks and steers what comes next.
- Custom software built around the real workflow.
- Self-hosted infrastructure and layered backups.
- Delivered in four phases, install first.
Run
PRIMARIS stays on with monitoring, backups, updates, and routine support for the whole office, and the system extends as the operation changes. A real replacement for the legacy IT vendor.
- Monitoring, backups, and updates.
- Routine support for every office computer.
- The system extends as the operation changes.
In phases,side by side.
Every engagement runs in phases. Install comes first: two weeks on site to load the records, bring over the folders and train the office. Each phase after that lands on top of it, and old tools keep running beside the new ones until every field matches. Then they go.
Map & audit
Trace the operation and agree the plan.
Install
Two weeks on site. Records loaded, folders brought over, the office trained.
Phase by phase
Each phase is accepted by the client, runs beside the old way, then replaces it.
Run & extend
Monitored, backed up, and extended as you grow.